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HELP & SUPPORT

Contact Us

Last updated: September 10, 2026 · Mantri Serenity Ganesha Utsava 2026 Organizing Desk

If you have any questions regarding event registration, batch timings, payment verification via Razorpay, cancellation, or special assistance for senior citizens and children, our event coordination team is here to assist you.

Registered & Venue Address
Mantri Serenity, Kanakapura Main Road
Doddakallasandra, Bengaluru, Karnataka 560062, India.
(Near Doddakallasandra Metro Station)
Helpline & WhatsApp
Available on Call & WhatsApp for instant resident assistance.
Email Support
Expect responses within 4 to 12 working hours.
Support Hours
Monday – Saturday
10:00 AM – 6:00 PM IST
(Event Day, 20 Sept: 9:00 AM – 8:00 PM IST)

Operating Entities

This festival registration and payment portal is operated by:

  • Mantri Serenity Ganesha Utsava 2026 Committee (Resident Welfare Community Association)
  • Livetree Entertainment (Technology & Event Management Partner)

Grievance Officer & Escalations

In accordance with the Information Technology Act, 2000 and consumer protection guidelines, any grievances concerning registration discrepancies, refund claims, or data privacy may be escalated to:

Grievance Desk: Support Operations Lead
Email: info@livetree.in (Subject: "Grievance / Mantri Sahabhojanam")
Address: Mantri Serenity, Kanakapura Main Road, Doddakallasandra, Bengaluru, Karnataka 560062, India.
Resolution Timeline: Grievances are acknowledged within 24 hours and addressed within 7 business days.

Send an Online Inquiry

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